Sorush is the first digital employee we've deployed. Under the hood, we're building the infrastructure for the entire hybrid workforce — a general-purpose platform that trains and deploys role-specific AI workers for any professional services organization.
The best analogy for what we're building is what Salesforce did for CRM — but for workforce. Not software that helps your employees do their job faster. Actual workers: persistent, trained, role-specific digital employees who are hired, onboarded, managed, and eventually promoted, just like their human counterparts.
Our long-term vision is a world where every org chart includes both human and digital employees — managed through the same systems, held to the same standards, and trusted with the same client relationships because they have earned it.
Regardless of role or vertical, every agent deployed on our platform shares the same defensible infrastructure.
Our proprietary middleware transforms any LLM into a role-specific, rule-abiding employee. It enforces scripts, manages conversation state, executes tool calls, prevents hallucination, and logs every action. This is our core trade secret — a library of role blueprints encoding professional conduct, compliance norms, and escalation paths for each job function.
Built on Azure Cosmos DB, our memory architecture gives every agent true long-term memory across sessions. Caller profiles, client context, firm-specific facts, and interaction history accumulate over time — creating institutional knowledge that makes the agent more valuable the longer it works for you, and more costly to replace.
Retrieval-Augmented Generation using LlamaIndex and Qdrant vector database — self-hosted inside the client VPC. Hybrid search (BM25 keyword + vector semantic) ensures accurate recall on proper names, dates, and firm-specific terminology. The agent never guesses; it retrieves.
Every deployment is provisioned via Terraform into the client's own Azure subscription. The entire stack — LLM, voice, memory, retrieval — runs inside a private Virtual Network with no external data egress. We provide the blueprint; the client owns the infrastructure.
Every agent comes with a client dashboard for non-technical management: script editing, knowledge base updates, memory management, analytics, and configuration — all without engineering support. The dashboard communicates with the client-side deployment via mutual TLS over a secured API.
Each phase expands the job description available on our platform. Each new role deploys on the same core infrastructure.
Inbound call handling, scheduling, multi-lingual support, after-hours coverage, fax routing, and escalation. Available now.
CRM and PMS integration, intake assistance, outbound appointment reminders, task creation in Clio/MyCase. Target: Q4 2026.
Invoice reconciliation, AP/AR assistance, billing inquiry handling, insurance verification support.
Routine document drafting, intake form pre-fill, appointment and case status updates, referral coordination.
Research assistance, document review support, report generation, and cross-matter coordination at scale.
The same trust requirements, the same workflow patterns, the same opportunity. After law firms, we expand horizontally.
Receptionist · Office Manager · Legal Assistant · Paralegal
Receptionist · Billing Clerk · AP/AR Specialist · Office Manager
Front Desk · Appointment Scheduler · Insurance Verifier
Dispatch · Project Coordinator · Executive Assistant · Scheduler